Shipping policy
Welcome to Plantful™, where luxury meets nature. We're thrilled to deliver our eco-friendly, high-quality products straight to your doorstep. Below, you'll find all the details about our shipping process to ensure a smooth and transparent experience.
Processing Time
- Order Processing: All orders are processed within 1-3 business days.
- Peak Seasons: During holiday seasons or product launches, processing times may extend to 5 business days due to high demand. We appreciate your patience!
Shipping Rates & Delivery Estimates
Shipping rates are calculated at checkout based on the weight and dimensions of your package using USPS shipping rates. We ensure the most cost-effective and timely delivery options available.
- FREE on US domestic orders over $65.
- Standard Shipping: Estimated delivery in 5-7 business days.
- Priority Shipping: Estimated delivery in 2-3 business days.
- Express Shipping: Estimated delivery in 1-2 business days.
Delivery times are estimates and may vary due to factors beyond our control, such as weather, carrier delays, or customs.
International Shipping
We currently ship to select international destinations. Shipping fees and delivery times vary by location and are calculated at checkout based on the weight and size of the package. Please note that customs, duties, or taxes may apply and are the responsibility of the recipient.
Order Tracking
Once your order is shipped, you'll receive a confirmation email with a tracking number. Use this number to track your package and stay updated on its journey to you.
Missing or Delayed Orders
If your order hasn't arrived within the estimated timeframe, please:
- Check the tracking number for updates.
- Verify the shipping address on your order confirmation.
- Contact us at info@beplantful.com with your order details. We'll work with the carrier to resolve the issue promptly.
Sustainable Packaging
In line with our commitment to sustainability, your order will arrive in eco-friendly, minimalistic packaging. Rest assured, every detail is thoughtfully designed to reduce waste while maintaining the quality you deserve.
Returns & Exchanges
For information about returns, exchanges, or refunds, please visit our Return Policy page.
Contact Us
For further questions about shipping, feel free to reach out to our team at info@beplantful.com. We're here to help!
Thank you for choosing Plantful™. Let’s make the world a bit kinder—one delivery at a time. 🌱